Last updated: 28 April 2026
These Terms of Service ("Terms") govern your use of the Your Expert Mind website and any services we provide. By accessing our website or engaging our services, you agree to these Terms. Please read them carefully.
Your Expert Mind is a trading name operated by Simon Dawson, providing AI Digital Mind building services for coaches and consultants. References to 'we', 'us', or 'our' refer to Your Expert Mind.
A binding contract between us is formed when you accept our written proposal or Service Agreement in writing (including by email) and pay any required deposit. Enquiries submitted via our website contact form do not constitute a contract. These Terms apply to all contracts formed between us unless otherwise agreed in writing.
Your Expert Mind provides done-for-you AI Digital Mind building services for high-ticket business coaches and consultants. Our services include, but are not limited to: AI persona strategy and scoping; content extraction and training; Digital Mind build and deployment; ongoing maintenance and support as specified in your Service Agreement.
Fees for our services will be set out in your Service Agreement. Unless otherwise agreed in writing: a deposit is required before work commences; the balance is due on completion or as specified in your Service Agreement; the Digital Mind Subscription (£97/month) is billed monthly and required to maintain your Digital Mind in active deployment; invoices are payable within 14 days of issue.
You retain ownership of all intellectual property rights in the content, materials, and expertise you provide to us. Upon receipt of full payment, we assign to you all intellectual property rights in the specific Digital Mind persona we build for you. We retain ownership of our proprietary methodologies, processes, tools, templates, and any pre-existing intellectual property used in delivering our services. Nothing in these Terms grants you any rights in our proprietary platform or infrastructure.
We may reference our work with you as a case study or portfolio example unless you request otherwise in writing. We will not disclose confidential business information without your consent.
Our Digital Mind service is built on and deployed via our proprietary platform and third-party AI infrastructure as appropriate. Your use of these platforms is subject to their own terms of service and privacy policies. Where a third-party platform requires you to hold your own account or subscription, you are responsible for maintaining that account and paying any associated fees directly to the platform provider.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by law. Subject to the above, our total aggregate liability to you in connection with any contract formed under these Terms shall not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim. We do not warrant that our services will achieve any specific business outcome, revenue target, or result. Results depend on many factors outside our control, including the quality of your content, the nature of your audience, and your own sales and marketing activities.
As our services are provided to businesses (not consumers), the Consumer Contracts Regulations 2013 cancellation rights do not apply. Deposits are non-refundable once work has commenced. If you cancel after work has commenced but before completion, you remain liable for fees proportionate to the work completed. The Digital Mind Subscription may be cancelled with 30 days' written notice. We reserve the right to suspend or terminate services immediately if you breach these Terms or your Service Agreement, or if any invoice remains unpaid beyond 30 days of the due date.
You may use our website for lawful purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility. The content on our website is provided for general information purposes only. While we take reasonable care to ensure accuracy, we make no warranties about the completeness or accuracy of the information provided.
These Terms and any contract formed under them are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before commencing legal proceedings, both parties agree to attempt to resolve any dispute in good faith through direct negotiation.
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
For any questions about these Terms, please contact us at [email protected].